Village Agents


We are helping people in rural communities live independently through our Village Agent service.  

Village Agents connect individuals to services and organisations, enabling them to remain independent in their home for as long as possible. They provide practical support and advice on a 1:1 basis through home visits, as well as liaising closely with voluntary groups, parish and town councils, and health providers to join up efforts and make sure the needs of those they are working with are better served.

Since the introduction of Village Agents in 2010, their work has grown in impact and reach. Today, our service operates across Bath & North East Somerset, South Gloucestershire and North Somerset, addressing loneliness and social isolation, reducing health inequalities and lessening financial impact on statutory services.  

For more information about the work of Village Agents in your area, access support or make a referral, please click on the following links. 

Watch Jack’s story

Jack was 99 when Village Agent Aly first met him. This heartwarming story shows how a visit from a Village Agent can make a huge difference in being able to stay independent.

Jack Uphill 10th October 1920 - 10th October 2021

Sadly Jack passed away on his 101st birthday. We will remember him for his stories about going water ski-ing with his brother, the reason why he has a dodgy leg. How he lived off the food he grew in his back yard, enjoyed sitting looking out on his garden and living in the Chew Valley. Jack lived at home independently, supported by neighbours and family, carers and the local District Nurses and GPs. His family were very proud of him. Thank you Jack, it was a pleasure to meet you.


We value your feedback

If you have received support from one of our Village Agents, we would appreciate your feedback. The survey is anonymous, please do not include any personal information in the comment boxes that may identify yourself or others. Your responses are valuable information for us to further develop our service. Please click on the button below. Thank you.